Classroom training RDT
Royal Disability Trust training programme
This programme is part of the agreement signed between PREDIF and the Royal Disability Trust, whose aim is to help to normalize leisure activities and tourism for people with disabilities through training initiatives.
The courses are free and are primarily aimed at raising awareness, provide information and train students and professionals from the tourism sector to improve the customer service provided to people with disabilities in establishments and tourist destinations, as well as provide tools so that professionals know how to self-diagnose the accessibility of tourism establishments, manage its maintenance and implement activities to improve things.
Teaching system
These are classroom courses and last 10 hours. Participants will be provided a training course certificate.
Registration (limited capacity)
To register for the chosen course, applicants should fill out the registration form and send it to the following email address: formacion@predif.org. More information available by calling +34 91 371 52 94 from 8:00 to 15:00.
You can also sign up using our online forms by clicking on the following link. Inscripciones.
Who can apply for the courses?
Public administrations and local authorities wishing to promote accessible tourism at their destinations
Universities in Spain with degree courses in tourism or other areas related to this sector.
Tourism Students or other related degree courses.
Tourism-sector professionals from public administrations and/or locally-based public or private companies.
Course syllabus
What is accessible tourism?
The impact of tourism habits of people with disabilities in the tourism sector
Customer care for people with disabilities and a variety of different needs
Best practices for Accessible Tourism in Spain
Key Obligatory Accessibility Legislation and Accessible Tourism
How to improve the accessibility of tourism resources?
How to organize accessible tourism activities?
How to carry out an accessibility self-diagnosis and provide information to clients in a correct format?
Previous courses
| Programa | Fecha | Lugar | Entidades colaboradoras | Descargas |
|---|---|---|---|---|
| Turismo Accesible y Atención al Cliente con discapacidad y otras necesidades diversas | 7 y 8 de noviembre 2017 | Centro de Cualificación Turística (Calle Pintor Aurelio Pérez, 1. 30006 – Murcia) | Instituto de Turismo de la Región de Murcia Dirección General de Políticas de apoyo a la discapacidad | Programa
Material Formativo |
| Turismo Accesible y Atención al Cliente con discapacidad y otras necesidades diversas | 6 y 7 de noviembre 2017 | Palacio de Congresos de Europa (Avenida de Gasteiz, 85, 01009. Vitoria-Gasteiz, Álava) | Dirección General de Turismo de Vitoria Dirección General de Políticas de apoyo a la discapacidad | Programa
Material Formativo |
| Turismo Accesible y Atención al Cliente con discapacidad y otras necesidades diversas | 7 y 8 de noviembre de 2016 | Universidad Complutense Madrid (Salón de Actos de la Facultad de Comercio y Turismo) | Universidad Complutense | Programa |
| Turismo Accesible y Atención al Cliente con discapacidad y otras necesidades diversas | 3 de noviembre de 2016 | Ayuntamiento de Garucha (Salón de Plenos) | Ayuntamiento de Garrucha | Programa |
| Turismo Accesible y atención al cliente con discapacidad y otras necesidades diversas | 28 y 29 de septiembre de 2016 | Universidad de Deusto San Sebastián | Universidad de Deusto | Programa |
| Turismo Cultural Accesible y Atención al público con discapacidad y otras necesidades diversas | 18 y 19 de octubre de 2016 | Museo de Huelva | Museo de Huelva, Amma, Junta de Andalucía, Universidad de Huelva | Programa |
